Last Updated: September 06, 2025
This Privacy Policy (“Policy”) explains how information is collected, used, and safeguarded when you interact with Grand Plumber Elizabeth (the “Website”) or when you submit a request for a quote through the Website. By using our Website, you agree to the practices described in this Policy.
Company Information:
- Business Name: Grand Plumber Elizabeth
- Business Type: Residential Plumbing
- Phone Number: 908-201-1371
- Main Location: Elizabeth, NJ
- Business Hours: Monday – Sunday | 8:00 AM – 8:00 PM
This Policy will outline the following:
- The categories of personal information collected, how it is used, and the parties with whom it may be shared.
- The choices you have regarding the use of your information.
- The measures taken to secure and protect your data.
- How you can request corrections or updates to your information.
Information We Collect and How It Is Used
We collect only the information you voluntarily provide through required fields on the Website. This information is used strictly to respond to your inquiries or service requests. We do not share your personal details with unrelated third parties, except as necessary to fulfill your request.
You acknowledge that any information provided may be forwarded to our Premier Partners (as defined in our Terms of Service, who may in turn share that information with their employees, contractors, clients, or associated parties.
Unless you opt out, we may also use your contact details to provide updates regarding new services, promotions, or changes to this Policy.
Your Privacy Choices and Data Rights
You maintain full control over your information. At any time, you may request to:
- Access the data we hold about you.
- Correct or update inaccuracies.
- Request deletion of your personal information.
- Express concerns regarding how your data is used.
Requests can be submitted by contacting us at support@tcpacompliance.site.
Data Protection and Security Measures
We take the protection of your personal data seriously. Sensitive information submitted via the Website is safeguarded both online and offline.
- Data transmitted electronically (such as payment details) is encrypted and can be verified by looking for a lock icon in your browser or “https” in the web address.
- Only authorized personnel who require the data for specific purposes (such as customer support or preparing quotes) are granted access.
- All servers and devices used for storing personal information are maintained in secure environments.
If you believe that we are not adhering to this Policy, please contact us at support@tcpacompliance.site.
Privacy Rights for California Residents (CCPA/CPRA)
Under the California Consumer Privacy Act (“CCPA”), residents of California have specific rights concerning their personal information (“PI”).
Categories of Personal Information Collected
We may collect the following:
- Identifiers: Name, address, email, phone number.
- Online Data: IP address or device-related information.
- Information you provide directly, such as when requesting a quote or leaving a review.
- Publicly available information (e.g., social media profiles).
Sources of Information
- Directly from you through Website submissions, calls, or emails.
- From service providers, Premier Partners, or affiliates.
- From your use of the Website (e.g., IP address, browser type).
Purposes of Collection
Your PI may be used to:
- Provide quotes and plumbing services.
- Communicate updates or requested information.
- Improve Website functionality and service offerings.
- Ensure compliance with applicable laws.
- Maintain data security and prevent unauthorized use.
Retention of Information
We retain PI only as long as necessary to fulfill service purposes, comply with laws, and meet security requirements.
Categories of Sharing
We may share PI with:
- Service providers and contractors.
- Premier Partners and their affiliates.
- Legal authorities when required.
- Advisors such as auditors or legal representatives.
Rights Granted Under California Law
California residents have the following rights regarding their personal information:
- Right to Notice – To know what data is collected and why.
- Right to Know – To request details of PI collected, disclosed, or shared in the last 12 months.
- Right of Deletion – To request that personal data be deleted, subject to legal exceptions.
- Right to Non-Discrimination – To receive equal service regardless of exercising privacy rights.
We do not sell personal information and therefore do not provide an opt-out mechanism for the sale of PI.
How to Submit a Request
You may exercise your rights by contacting us at support@tcpacompliance.site. Please include your full name, phone number, and email address when submitting requests. We will respond within 20 business days.
Authorized agents may also submit requests on your behalf, provided sufficient documentation proving authorization is supplied.